Return and Exchange Policy

At The Bluefin India, we value customer satisfaction and aim to address genuine product-related concerns fairly.

1. Perishable Products: Due to the perishable nature of tuna and seafood products, returns or exchanges are generally not accepted once the order has been delivered.
2. Damaged or Incorrect Products: If you receive a damaged, incorrect, or missing product, please report the issue to us as soon as possible after delivery. Supporting photos or an unboxing video may be required for verification.
3. Replacement or Refund: Eligible claims will be reviewed by our team. Depending on the nature of the issue, an approved claim may qualify for a replacement or refund.
4. Product Handling: Customers are responsible for following recommended storage and handling instructions after delivery. Claims related to improper storage or handling after delivery may not be eligible for return, replacement, or refund.
5. Claim Verification: All return, replacement, or refund requests are subject to verification and approval by The Bluefin India.