Refund Policy
At The Bluefin India, we aim to provide a smooth and transparent refund process.
- Order Cancellation & Refund: If an order is cancelled within 30 minutes of successful payment, and the order has not been processed or dispatched, the eligible refund amount will be refunded to the original payment method.
- Refund Timeline: Refunds are generally processed within 3 to 7 working days, depending on the payment gateway, bank, credit/debit card, or UPI provider.
- Seafood Products: Due to the perishable nature of seafood products, refunds or replacements may be considered only in cases of eligible cancellation, incorrect products, or verified product-related issues.
- Original Payment Method: Approved refunds will be credited to the same Bank Account / Credit Card / Debit Card / UPI account used for the original payment.
- Contact Us: For cancellation or refund-related queries, customers should contact The Bluefin India as soon as possible with their order details.